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OHQ's records are adequate evidence of a cost that is payable unless they are shown to be incorrect. Customer will utilize its reasonable endeavours to notify OHQ of any type of billing conflict within fourteen (14) days of invoice of an invoice, following the procedure laid out in Section 15. If Customer conflicts a billing, the invoice needs to continue to be paid in a timely manner however OHQ will credit or refund Consumer if it is later reasonably identified by OHQ or according to the dispute resolution process laid out in Section 15 that the billing was incorrect and the Customer is entitled to a credit rating or reimbursement.

Such revisions may include, without limitation, adjustments to the amounts of the Membership Fees or Use Charges for OHQ Paid Services, modifications to the usage allocations included in the Prices Strategies, and discontinuation of Prices Plans. (a) Each such modification will certainly take effect after affordable advancement composed notice is supplied to Client (as an example, by being uploaded to the OHQ Internet Site), except that any type of such revision that impacts a Selected Paid Solution will apply to Client starting at the commencement of a Paid Solution Term starting no less than thirty (30) days from the day which OHQ offers notice of such alteration to Customer according to Section 16.8.

If Client does not end its use of any damaged Selected Paid Solution prior to the reliable date of such alteration, Customer will be deemed to have actually consented to such revision relative to such Selected Paid Service. (b) If a Pricing Strategy picked by Customer is ceased, OHQ will certainly give Customer with reasonable advancement notice of no less than thirty (30) days and Customer will be provided the choice of selecting a new Rates Plan from then-current rates strategies supplied by OHQ.

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For avoidance of uncertainty, this paragraph does not relate to adjustments to the Price Listing, which are attended to in Section 7 (virtual call attendant).1. Customer represents that all info provided by Consumer and its customers to OHQ (consisting of, without limitation, all get in touch with information and info relating to Client's Charge card) is exact, updated and full at the time it is provided to OHQ

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Customer has to at all times adhere to all legislations, policies, standards and codes applicable in connection with its use OHQ Offerings and the Customer's supply of its product and services to its customers. Consumer will certainly not use any type of OHQ Offerings to participate in, or to encourage or aid others to participate in, any illegal or deceptive tasks.

If a brand-new Paid Service Term starts earlier than 3 (3) days after such email is sent out, Consumer will certainly sustain the suitable Registration Charge for the new Paid Service Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not specify an Asked for Termination Day, (ii) the last day of the Final Paid Solution Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings available to Consumer until the last day of the Final Paid Service Term (subject to reinstatement charges under clause 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be kept by OHQ for future use by Consumer if Client makes a decision to re-instate or otherwise re-commence the OHQ Service according to Section 10.3(e); or (ii).

(b) Complying with discontinuation of any kind of OHQ Solution, OHQ will certainly not be responsible in any kind of way for responding to phone calls, taking or supplying messages, or executing any other tasks about such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may end Client's Account and Customer's accessibility to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to restore or otherwise recommence a terminated OHQ Solutions, OHQ might require that Customer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in refining the reinstatement) Details accumulated by OHQ from Customer and its callers may be made use of, revealed and shared by OHQ according to OHQ's privacy policy as readily available on the OHQ Internet Site ("") and as may be modified from time to time.

The Controller hereby appoints the Cpu with regard to handling activities undertaken in the training course of the provision of receptionist solutions. OHQ and Consumer recognize and concur that the Cpu is subject to the following obligations: The Processor shall comply with the appropriate Data Security Laws and should: (a) just act upon the composed instructions of the Controller and guarantee those acting under their authority do the very same; (b) make certain that individuals refining the data undergo a responsibility of confidence; (c) utilize its ideal efforts to safeguard and shield all personal data from unsanctioned or illegal handling, consisting of (however not limited to) accidental loss, devastation or damages; (d) ensure that all handling fulfills the demands of the GDPR and relevant Data Protection Laws; (e) make sure that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior permission of the Controller; notify the Controller of any type of designated changes concerning Sub-Processors; they implement a composed agreement including the very same information defense commitments as set out in these Terms; recognize that any type of failure on the component of the Sub-processor to adhere to the Information Protection Laws, the Processor stays completely reliant the Controller for the performance of the Sub-Processor's responsibilities; and aid the Controller in supplying subject accessibility and permitting data based on exercise their legal rights under the Data Defense Regulations.

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The Controller will accomplish ample and suitable onboarding and due persistance look for all Processors, with a full assessment of the mandatory Data Defense Law needs. The Controller will verify that the Processor has appropriate and documented processes for information breaches, data retention and information transfers in position. The Controller shall get proof from the Cpu as to the: (a) confirmation and dependability of the staff members made use of by the Processor; (b) any type of certifications, certifications and plans as referred to in the onboarding process; (c) technological and operational actions made use of in guarding the Personal Information; and (d) treatments in place for permitting data based on exercise their legal rights, including (yet not restricted to), subject gain access to demands, erasure & rectification treatments and limitation of handling steps.