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Which Is Best Live Virtual Receptionist Company

Published Jul 18, 24
6 min read


OHQ's records suffice evidence of a charge that is payable unless they are shown to be inaccurate. Client will utilize its practical endeavours to notify OHQ of any kind of invoice conflict within fourteen (14) days of invoice of a billing, following the procedure outlined in Area 15. If Client disagreements an invoice, the invoice should proceed to be paid promptly however OHQ will certainly credit or refund Client if it is later on fairly determined by OHQ or pursuant to the conflict resolution procedure laid out in Section 15 that the billing was incorrect and the Consumer is qualified to a debt or reimbursement.

Such modifications may include, without restriction, modifications for the Membership Costs or Usage Costs for OHQ Paid Solutions, adjustments to the use allocations consisted of in the Rates Plans, and discontinuation of Rates Strategies. (a) Each such alteration will certainly take impact after practical advance written notice is offered to Consumer (for instance, by being uploaded to the OHQ Site), except that any such modification that impacts a Selected Paid Service will put on Consumer starting at the start of a Paid Solution Term beginning no less than thirty (30) days from the day which OHQ offers notification of such alteration to Customer in accordance with Area 16.8.

If Customer does not end its use any affected Selected Paid Service prior to the efficient day of such alteration, Consumer will certainly be considered to have consented to such alteration relative to such Selected Paid Service. (b) If a Rates Plan picked by Customer is stopped, OHQ will supply Customer with affordable development notification of no less than thirty (30) days and Client will be provided the option of selecting a new Prices Plan from then-current prices plans supplied by OHQ.

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For evasion of uncertainty, this paragraph does not put on modifications to the Rate Listing, which are attended to in Area 7 (virtual assistant receptionist).1. Consumer stands for that all details given by Customer and its callers to OHQ (including, without limitation, all contact details and information relating to Consumer's Bank card) is exact, current and complete at the time it is given to OHQ

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Customer has to in any way times abide by all regulations, regulations, standards and codes applicable about its use OHQ Offerings and the Customer's supply of its product and solutions to its callers. Client will certainly not make use of any kind of OHQ Offerings to participate in, or to encourage or help others to involve in, any type of prohibited or illegal activities.

If a brand-new Paid Service Term starts earlier than three (3) days after such e-mail is sent out, Customer will certainly incur the applicable Membership Cost for the brand-new Paid Solution Term (the ""). The reliable day of such discontinuation will be either (i) the Asked For Termination Date, or should Consumer not specify an Asked for Termination Date, (ii) the last day of the Final Paid Service Term.

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Where Customer ends pursuant to this Area 10.1(b): (i). The Membership Costs that have been pre-paid will certainly be maintained and the OHQ Offerings readily available to Consumer until the last day of the Final Paid Service Term (subject to reinstatement charges under stipulation 10.3(e)) and the unused balance of the Prepaid Use Debt will certainly be maintained by OHQ for future usage by Client if Customer chooses to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).

(b) Adhering to termination of any OHQ Service, OHQ will not be accountable at all for responding to calls, taking or delivering messages, or executing any type of various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ may terminate Consumer's Account and Client's access to the Account.

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(e) Following termination of any kind of OHQ Services, OHQ will have no commitment to restore or otherwise recommence such OHQ Providers. If OHQ chooses (in its discernment) to restore or otherwise recommence a terminated OHQ Services, OHQ might need that Consumer pay a reinstatement cost of $30 (to cover OHQ's sensible costs in processing the reinstatement) Information collected by OHQ from Client and its callers may be used, divulged and shared by OHQ according to OHQ's privacy plan as available on the OHQ Internet Site ("") and as may be modified from time to time.

The Controller thus designates the Cpu relative to handling activities undertaken during the arrangement of receptionist solutions. OHQ and Customer acknowledge and concur that the Processor goes through the complying with responsibilities: The Processor shall follow the pertinent Information Security Laws and must: (a) just act on the composed instructions of the Controller and make certain those acting under their authority do the very same; (b) guarantee that individuals refining the information are subject to a task of confidence; (c) use its finest efforts to guard and secure all individual information from unauthorised or illegal processing, consisting of (yet not limited to) unintentional loss, damage or damage; (d) make certain that all handling satisfies the requirements of the GDPR and associated Data Protection Regulation; (e) guarantee that where a Sub-Processor is made use of, they: just engage a Sub-Processor with the previous consent of the Controller; educate the Controller of any designated modifications worrying Sub-Processors; they apply a written agreement having the very same data security commitments as laid out in these Terms; recognize that any type of failure for the Sub-processor to abide by the Data Defense Laws, the Processor remains fully responsible to the Controller for the efficiency of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and enabling data based on exercise their rights under the Information Protection Laws.

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The Controller will execute appropriate and suitable onboarding and due diligence look for all Cpus, with a complete evaluation of the mandatory Data Defense Law demands. The Controller will confirm that the Cpu has adequate and documented processes for data breaches, data retention and data transfers in area. The Controller shall obtain evidence from the Cpu as to the: (a) verification and dependability of the workers utilized by the Processor; (b) any kind of certifications, certifications and policies as described in the onboarding procedure; (c) technical and functional actions made use of in securing the Personal Data; and (d) treatments in location for permitting data based on exercise their rights, including (yet not limited to), subject access demands, erasure & correction procedures and restriction of handling measures.

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