How Do I Choose A Live Virtual Receptionist Service thumbnail

How Do I Choose A Live Virtual Receptionist Service

Published Jul 02, 24
5 min read


The solution supplied by OfficeHQ is professional. The backend system is user-friendly and caters to our business need for overflow phone calls. I would recommend any kind of tiny organization looking for a virtual function to take into consideration the service offered by OfficeHQ.

As a little business, every brand-new organization lead matters. Being used OfficeHQ, we're certain that not one of our useful leads will be missed out on no issue the moment of day. We love the flexible solution offering and locate it to be a cost-effective way to provide 24/7 function to our clients.

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Would certainly recommend them to others. We've partnered with OfficeHQ to provide our callers friendly assistants to handle our telephone calls when our team are busy, as an actual individual is a lot better to speak to than voicemail we locate! We utilize their service for details project sales lines, the office line and mobiles when we remain in meetings or onsite mostly.

They happily and skillfully taken care of most of my telephone calls when we were a little short-staffed. Fantastic solution. Many thanks. We have been using OfficeHQ for a number of years currently. Their solution and reliability is literally foolproof. In our capacity of a wellness care provider, having all unanswered calls got as messages in real-time as e-mails is invaluable.

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Highly customized, flexible to match our business needs. Well worth it! In the start-up stage for my regulation practice, I decided for a digital reception service to avoid the overheads of a permanent assistant. There was some first worry around whether the arrangement would be smooth and whether a high standard of call experience for my customers could be kept, yet it's been great.

OfficeHQ have actually made a greatly favorable distinction to our business for the previous 18 months. They additionally give your business with a phone number and are wonderful for legimitising virtual/online businesses (and naturally others too). I extremely recommend them need to you need a part-time reception source. As a little and nimble group, we do not have capacity to manage brand-new lead telephone call on a normal basis.

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Telephone calls are responded to by friendly, well-spoken virtual assistants and we obtain punctual e-mails including the brand-new call information. Has been very handy for our tiny business especially with team taking leave or when they are off ill.

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Our business runs an extremely active phone call centre and we make use of OfficeHQ for call centre overflow to take those calls we're incapable to immediately manage. We've located the solution to be definitely seamless with all telephone calls being addressed on an extremely prompt basis with immediate messaging and real-time coverage.

The procedure of establishing up our business was so easy and the client service is wonderful. Having utilized your solution constantly for 15 years (because 2007), OfficeHQ has really set the benchmark for this market.

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Thank you for the years and years of quality service you have supplied my service. 100% suggested an impressive solution and super-friendly team.

I talked today with Tori and was very useful with every little thing! Well done! Customers commonly certify our solution by calling us prior to they schedule, so it is sales crucial that our phone is always responded to professionally and without delay. OfficeHQ does that for us when we are remote to the office.

That finally never ever took place, as the service from the operatives in this firm have been so good that they have virtually become part of the FireCrunch group. The nearly immediate relay of client phone calls by e-mail and text to our field operatives enables us to respond to consumer queries quickly, plus the form system developed enables direct loading to the FireCrunch CRM with no handbook transfer called for by FireCrunch.

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I engaged with OfficeHQ when I began my expert solutions firm in March 2008. I can be anywhere in the globe and be positive an actual individual would be there to take a phone call from a customer.

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I highly suggest OfficeHQ. As I relocate right into retirement, I am really happy for the support from the team at OfficeHQ.

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We have been making use of OfficeHQ for over 10 years and it's such a benefit to be free of staffing frustrations, such as when they call unwell. With OfficeHQ as part of our team, there is always someone offered to answer phone calls. OfficeHQ ensures calls to human resources National are answered 24 hr a day, 365 days a year.

I have been very satisfied with their service over the past 18 months. We are an extremely active property firm that needs quick and effective service for all of our phone calls. From taking building queries, to offering details regarding "open for inspections" to purchasers, OfficeHQ has had us covered.

Highly suggest this service! OfficeHQ offers us the capacity to do what we do best, both in the facility and off-site. We're guaranteed in recognizing we'll never ever miss a vital telephone call or possible appointment, all for a fraction of the cost of having our very own receptionist. I have just recently opened a brand-new physio facility and the group at OfficeHQ have been absolutely nothing but excellent to handle.

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I very recommend their services! I might not rate OfficeHQ and their service very sufficient. Exceptionally pleasant, professional and simple to interact with on the go. We have been collaborating with OfficeHQ for over 8 years. We just love their solution. It has actually been the very best financial organization choice we have made! We save 93% of a receptionist wage each year! We are no longer disrupted with phone calls, consumers' information are taken precisely after that you can pick email or SMS alert.

Well done OfficeHQ, we would be lost without you! Quit Sound Windows has actually been utilizing OfficeHQ for numerous years.

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