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How Do I Choose A Temporary Virtual Receptionist Service

Published Jul 18, 24
6 min read


OHQ's records suffice evidence of a fee that is payable unless they are shown to be inaccurate. Consumer will utilize its affordable endeavours to notify OHQ of any type of invoice conflict within fourteen (14) days of receipt of an invoice, following the procedure outlined in Section 15. If Consumer disputes an invoice, the billing has to remain to be paid in a timely manner nevertheless OHQ will certainly attribute or refund Consumer if it is later sensibly established by OHQ or pursuant to the dispute resolution process outlined in Section 15 that the billing was wrong and the Client is qualified to a credit report or refund.

Such modifications might consist of, without constraint, modifications to the amounts of the Registration Charges or Use Charges for OHQ Paid Services, adjustments to the usage allocations included in the Pricing Plans, and discontinuation of Rates Strategies. (a) Each such alteration will take impact after sensible advance created notice is given to Customer (for instance, by being posted to the OHQ Site), other than that any kind of such modification that affects a Selected Paid Solution will put on Consumer starting at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ offers notification of such revision to Customer according to Section 16.8.

If Customer does not terminate its usage of any kind of afflicted Selected Paid Solution prior to the reliable date of such alteration, Client will be regarded to have accepted such revision relative to such Selected Paid Solution. (b) If a Pricing Plan chosen by Consumer is discontinued, OHQ will offer Customer with sensible advance notification of no much less than thirty (30) days and Consumer will certainly be offered the option of picking a brand-new Pricing Strategy from then-current pricing plans offered by OHQ.

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For avoidance of question, this paragraph does not put on modifications to the Price Checklist, which are dealt with in Area 7 (grasshopper receptionist).1. Customer stands for that all info given by Customer and its callers to OHQ (consisting of, without limitation, all contact information and details pertaining to Consumer's Charge card) is precise, updated and total at the time it is supplied to OHQ

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Client has to in any way times abide with all laws, guidelines, requirements and codes applicable about its use OHQ Offerings and the Client's supply of its services and product to its callers. Client will certainly not use any kind of OHQ Offerings to involve in, or to urge or aid others to participate in, any type of unlawful or illegal tasks.

If a new Paid Service Term starts earlier than 3 (3) days after such email is sent, Customer will sustain the relevant Membership Fee for the new Paid Service Term (the ""). The efficient day of such discontinuation will certainly be either (i) the Asked For Discontinuation Date, or needs to Client not mention a Requested Termination Day, (ii) the last day of the Last Paid Service Term.

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Where Consumer ends pursuant to this Section 10.1(b): (i). The Registration Charges that have actually been pre-paid will be kept and the OHQ Offerings offered to Client until the last day of the Final Paid Service Term (based on reinstatement costs under provision 10.3(e)) and the extra balance of the Prepaid Use Credit history will be kept by OHQ for future usage by Client if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Following termination of any OHQ Solution, OHQ will not be liable in any kind of way for responding to calls, taking or delivering messages, or performing any kind of various other tasks about such OHQ Solution. (c) Upon discontinuation of all OHQ Providers, OHQ might terminate Customer's Account and Client's access to the Account.

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(e) Following discontinuation of any kind of OHQ Providers, OHQ will have no obligation to reinstate or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discernment) to renew or otherwise recommence a terminated OHQ Solutions, OHQ might need that Customer pay a reinstatement fee of $30 (to cover OHQ's practical expenses in refining the reinstatement) Details gathered by OHQ from Consumer and its customers might be utilized, revealed and shared by OHQ based on OHQ's privacy policy as readily available on the OHQ Website ("") and as might be modified periodically.

The Controller hereby assigns the Cpu relative to handling tasks embarked on throughout the provision of assistant services. OHQ and Customer acknowledge and concur that the Cpu goes through the following commitments: The Processor will abide by the relevant Information Security Laws and have to: (a) just act on the created directions of the Controller and guarantee those acting under their authority do the exact same; (b) make certain that people processing the data undergo an obligation of confidence; (c) utilize its ideal endeavours to safeguard and shield all personal data from unsanctioned or illegal handling, including (however not limited to) unintended loss, damage or damages; (d) guarantee that all handling fulfills the demands of the GDPR and relevant Data Security Regulation; (e) ensure that where a Sub-Processor is used, they: only involve a Sub-Processor with the prior authorization of the Controller; educate the Controller of any type of designated changes concerning Sub-Processors; they apply a created agreement having the exact same data security commitments as set out in these Terms; comprehend that any type of failing on the part of the Sub-processor to conform with the Information Defense Regulation, the Processor remains completely reliant the Controller for the performance of the Sub-Processor's commitments; and assist the Controller in giving subject accessibility and permitting information subjects to exercise their civil liberties under the Information Defense Laws.

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The Controller shall perform appropriate and suitable onboarding and due diligence checks for all Processors, with a full assessment of the required Information Security Regulation demands. The Controller shall verify that the Cpu has appropriate and recorded procedures for data violations, information retention and information transfers in position. The Controller shall obtain proof from the Cpu regarding the: (a) confirmation and reliability of the employees used by the Processor; (b) any certifications, certifications and plans as described in the onboarding procedure; (c) technological and functional measures used in guarding the Personal Data; and (d) treatments in area for enabling data based on exercise their civil liberties, including (however not limited to), subject accessibility requests, erasure & rectification treatments and limitation of processing actions.

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